Privacy policy

Last Updated: 25/12/2025

This Privacy Policy outlines M/s ASHTRIXX’s approach to Data Protection and Privacy to fulfil its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Data which is processed by us, whether in physical or electronic mode.

While you may be able to browse the platform (Website and App collectively referred to as “Platform”) from countries outside of India, however please note we do not offer any product/service under this Platform outside India. By visiting the platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India.

In this Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.

Throughout this document, “we”, “us”, “our”, “ours” refer to M/s ASHTRIXX. Wherever we have said ‘you’ or ‘your’, this means YOU.

WHO WE ARE

M/s ASHTRIXX is a Partnership Firm registered under the Indian Partnership Act, 1932 having its registered office at H. No: 2-28/C, opp Asbl lakeside, Janbhoomi Colony, Chaitanya Enclave, Lanco Hills Road, Khajaguda – 500008. The firm is engaged in selling, marketing, and retailing cosmetic and beauty products through the e-commerce website ohdamp.com and its mobile application (collectively referred to as the “Platform”).

ROLES WE PLAY

We act as a Data Controller when we collect and process Personal Data.

We act as a Data Processor when we process Personal Data on behalf of another controller.

PERSONAL INFORMATION GATHERED

The information we collect is used to register you, process transactions, communicate with you, send promotional updates, and improve our services.

INFORMATION YOU PROVIDE

Information such as name, contact details, address, and payment information provided during account creation or purchase.

INFORMATION WE COLLECT AUTOMATICALLY

This includes IP address, device details, browser type, cookies, usage data, and location information.

CATEGORIES OF PERSONAL DATA

  • Name, email address, phone number, shipping address
  • Transaction and payment information
  • Device, browser, IP address, and usage data

CONSENT

By using our Platform, you consent to the collection and use of your information as described in this Privacy Policy.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content.

THIRD-PARTY SDKs & PRIVACY POLICIES

We use third-party Software Development Kits (SDKs) and services on our Platform to provide essential functionality, improve performance, analyze usage, enable secure payments, and deliver personalized content or marketing.

These SDKs may automatically collect information such as:

  • Device information (device type, operating system, browser)

  • IP address and approximate location

  • Usage data (pages visited, clicks, session duration)

  • Transaction or payment metadata

  • Cookies or tracking identifiers

The information collected by these SDKs is governed by the respective third-party privacy policies. We do not control how third parties use the data collected.

Examples of SDKs and Services We Use

  • Meta (Facebook & Instagram SDKs) – for advertising, analytics, and conversion tracking

  • Google SDKs – for analytics, performance measurement, and advertising

  • Appsflyer SDK – for marketing attribution and analytics

  • CleverTap SDK – for engagement, communication, and analytics

  • Payment SDKs (Razorpay, PayU, Paytm) – for secure payment processing

By using our Platform, you consent to the use of these SDKs and services as described above.

Links to third-party privacy policies:

DATA SECURITY

We implement appropriate technical and organisational security measures to protect your personal data.

DATA RETENTION

Personal Data is retained only for as long as necessary to fulfil legal, contractual, and business requirements.

CHILDREN’S PRIVACY

Our services are intended for adults only. We do not knowingly collect data from minors.

YOUR RIGHTS

You may request access, correction, or deletion of your Personal Data by contacting us.

CONTACT US

Email: support@ohdamp.com

GRIEVANCE OFFICER

Name: Sudhir Kumar Jannu
Email: support@gmail.com

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page.